Complaints about Handling of  Personal Health Information

PRINCIPLE #10

MedEKS Technologies Inc. is accountable for the handling of clients’ health information and will address any challenge concerning compliance.

MedEKS Technologies Inc. has taken steps to deal with any complaints or challenges with regard to handling of personal health information.

MedEKS Technologies Inc. will inform individuals who make inquiries of the existence of relevant complaint procedures.

MedEKS Technologies Inc. will answer to all complaints or challenges and if justified, will take appropriate measures, including, if necessary, amending its privacy policy and practices.

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